ABOUT THIS POSITION

Title: Customer advisor

Full or Part Time: Part time

Description: We are looking for enthusiastic and passionate Rituals Advisors to provide advice and assistance to customers in our soon to be opened premium store in Metrocentre.

YOUR ACCOUNTABILITIES As a Rituals Advisor (Sales Associate) you advise our customers about the products and Rituals philosophy. You embrace the basic principles of the Rituals Academy and you ensure that the shop looks clean and tidy at all times. You also have an important contribution to supplementing the product offer. Sales transactions are handled neatly and correctly. You are happy to take part in Brand Activation by bringing the Rituals brand to life by driving consumer action through unique interactions and experiences. It’s about forming long-term emotional connections with our customers to increase brand awareness. You are an example for your colleagues and report to the Shop Manager, who oversees your development and acts as a mentor.

HOURS PER WEEK 12 hour contracts per week are available (flexibility is required)

REQUIREMENTS Experience in a fast-paced retail environment Strong and authentic communication and sales skills Flexible employability; our stores have ample opening hours, you want and can work weekdays and weekends. Honesty, against yourself and others; this also includes integrity You are keen to be the ‘best in class’ within your profession. You are flexible, pro-active and you enjoy creating meaningful moments for our customers. Furthermore you are a team player and prepared to work during the weekend and busy times like the Christmas period.

OUR RITUALS "We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. Rituals is about helping you slow down the pace of your busy life, about creating meaningful moments and to remind you to experience these moments with joy. Our ambition is to become the number one global luxury brand in cosmetics. And for that we need passionate, energetic, ambitious and driven people to help us achieve our goals. This might feel like a paradox, but within our company meaningfulness and performance complement each other like yin and yang. People are the ultimate ambassadors of our brand.

DIVERSITY AND INCLUSION At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve.

WHAT DO WE HAVE TO OFFER? Rituals offers a varied role within an enthusiastic team. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organisation offers you an ambitious and service minded working environment. To introduce you to the world of Rituals we have an onboarding program called get-ritualized and we have our Rituals Academy. They help you hit the ground running when you start your career with us.

Closing Date: 31-07-2021

Vacancy Type: Permanent

Start Date: 07-08-2021

Experience: 0-2 years

To apply: Email your CV to newcastle@rituals.com