ABOUT THIS POSITION

Full or Part Time: Part time

Hours per Week: 12-16 hours per week

The Seasonal Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Seasonal Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to the sales floor: Drives store sales and growth by personally selling to customers Proactively engages with customers, reads cues and responds effectively Provides customers with the perfect bra fit by asking effective questions Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap: Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register Reinforces customer buying decisions at checkout and encourages purchase of additional items Recovers cash wrap selling zone and “go-backs” Builds customer loyalty through customer email capture

When assigned to processing and replenishment: Processes merchandise to be floor ready and maintains back room and under stock to brand standards Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

When assigned to floorset activity: Executes floorset proficiently Understands and adheres to brand standards

Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria’s Secret are responsible for: Driving top line store sales results and growing the business through action and productivity

Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture

Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable Setting personal goals and tracking individual and team performance to the goals

Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

Taking initiative to recover and replenish merchandise, so it is available to sell Understanding and adhering to visual merchandising brand standards

Assisting in housekeeping of sales floor and communicating maintenance issues Keeping an awareness of, and building personal capability in, loss prevention

Reinforcing store strategy to reduce shrink Supporting all activities related to providing a safe working environment Understanding and demonstrating Company values Success Measures: Sales Comps (Likes) Bra Comps (Likes) Sales Per Hour (SPH) Pounds Per Transaction (PPT) Transactions Per Hour (TPH) Loyalty Qualifications

Exhibits an authentic desire to exceed the customer’s expectations Proven ability to meet or exceed goals preferred

Demonstrates a sense of urgency Has a healthy, competitive spirit, while maintaining a team focus Is resilient and bounces back quickly from setbacks

Pursues opportunities to take on more responsibility

Seeks out coaching from leaders and peers to improve productivity; leads own learning Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, Victoria’s Secret UK does not discriminate in hiring or terms and conditions of employment because of an individual’s race, colour, religion or belief, gender, nationality, national or ethnic origin, age, disability, sexual orientation, marital status or any other protected category recognized by UK law.

Experience: 2-5 years