Title: Beauty Coach

Hours per week: 37.5


We are currently looking for a full time beauty coach for our concession based in Flannels (Gateshead)

The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you'll do:
Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Focus on customer loyalty, keeping customers returning to the brand.
Have the confidence to cover one selling challenges.

You are:
Passionate about skincare
A confident and articulate communicator
Comfortable in a target driven environment
Pro active and enjoy exploring new sales opportunities
Customer focused and results oriented

You have:

Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Excellent communication skills and can build relationships quickly
Ability to be flexible and work shifts including weekends and evening

We have:

Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins for you - our reward and benefits platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career development opportunities
We care - volunteer day
Access to a range of well-being services through our Employee Assistance programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

To apply please click here: Apply Here