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Environmental Policy

Metrocentre Environmental Policy


Metrocentre provides management services at Metrocentre shopping centre, including the provision of property management, property asset management and the commercialisation of retail outlets. Senior Management recognise the potential that operations may have on the environment as well as visitors, tenants and the local community. They also recognise the potential climate-related risks and hazards that will play out over different time horizons and emissions scenarios that may cause severe damage, disruption and destruction to the Centre and the environment. For this reason, our main goal is to undertake business activities responsibly, while respecting and taking into account all the socio-environmental and physical environment factors at stake.

Policy Statement

In pursuance of our goal, Metrocentre Senior Management have implemented an effective Environmental Management System (EMS), certified to ISO 14001 standard in order to:

  • fulfil compliance obligations
  • protect the environment and prevent pollution incidents, while tackling the climate emergency
  • continually improve the EMS itself and the environmental performance of the site under our management

In order to achieve this, we will:

  • aim to reduce resource depletion by selecting products and suppliers that minimise environmental impacts and monitor our consumption of utilities
  • minimise waste generation, increase waste recycling, practice forms of sustainable waste management and maintain our zero waste to landfill achievement
  • work towards net zero emissions by mapping out our carbon footprint through the delivery of our long-term ESG strategy to gradually abate emissions in line with government guidance (e.g use of solar panels)
  • undertake physical risk and natural hazard assessments to help inform adaptation and mitigation measures that can improve the resilience of the Centre
  • minimise energy use and adopt green tariffs from REGO-backed renewable sources where possible
  • minimise the risk of environmental impacts associated with the storage of polluting substances
  • effectively manage the operation of plant and equipment to minimise the risk of environmental impact associated with their operations
  • maintain emergency plans to minimise the risk of environmental damage in the event of an environmental emergency at the premises
  • consider green leases agreements with tenants where possible
  • j) review our biodiversity baseline and develop and implement a Nature Action Plan that will support and enhance local biodiversity through various activity such as tree planting, wildflower cover, habitat protection as well as further local biodiversity initiatives and landscaping practices
  • aim to achieve further green building-specific certifications focused on sustainability performance (e.g BREEAM In-Use)

Implementation & Key Objectives

Under the leadership of the Metrocentre, a dedicated team of personnel have been appointed to maintain and improve the EMS for the active portfolio. Assistance will be provided by Sustainability specialists to ensure the applicable ISO standard 14001:2015 requirements are maintained.

Within the Metrocentre’s Environmental Management System, environmental objectives are managed applicable to their significance. These objectives and their relationships with the environmental aspects and risks and opportunities are controlled by the Operational Management Team.

This policy is communicated to all employees, tenants and contractors, and is made available to the public on the company website. Metrocentre staff are expected to read and understand the policy.

Date: 30th January 2024

Next Review: 1st January 2025

Centre Director

Gavin Prior



Environmental Policy

Rev # & date:

V2 20/01/2024


Sophie West


Brad Johnson