ABOUT THIS POSITION

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability

Location

Metrocentre, Gateshead NE11 9XF

Benefits

Pulled from the full job description

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Store discount

Full job description

Assistant Manager (Gateshead Metrocentre)

We are Sosandar, one of the UK’s fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore.

At Sosandar, we are constantly striving to push boundaries and take our business to the next level. 2025 was a very exciting year for us as we open up our very own bricks & mortar stores for the first time!

We are seeking a passionate Assistant Manager to join us in our brand new Newcastle Metrocentre store. If you are someone who has a love for fashion, an eye for style, loves connecting with people and thrives in an environment of ownership and autonomy then this is the perfect opportunity for you!

About you:

You’ll have experience as an Assistant Manager within a similar role, with a passion and love for fashion!

What you’ll be doing:

  • Be a brand ambassador for Sosandar, taking pride in setting and driving an exceptional customer experience.
  • Support the Store Manager in fostering an environment of passion, enthusiasm and knowledge of the brand demonstrating in depth product knowledge
  • Assist in the management of overall operations ensuring the store runs in compliance with company policies and procedures
  • Maintain a clear and strong brand image by creating eye catching visual merchandising and maintaining high standards
  • Work with the Store Manager to manage and control costs and influence commercial decisions.
  • Act as an escalation point for any customer queries or concerns quickly and effectively, leaving them with a positive experience.
  • Coach and develop your team to deliver an exceptional shopping experience and maximise productivity and profitability. Lead the team with positive and regular feedback and training.
  • Be innovative and comfortable taking ownership and working with autonomy in the managers absence
  • Leading a team and encouraging that ‘anything is possible’ attitude!

Weekly hours: 40

As an equal opportunities’ employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar, therefore, very much welcomes applications from all individuals.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Store discount

Schedule:

  • Weekend availability

Experience:

  • Customer service: 1 year (required)

Work Location: In person

Expected start date: 30/04/2025