ABOUT THIS POSITION

Job Description


About The Fragrance Shop

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online!

Role Overview
The Fragrance Shop are on the lookout for an experienced and reliable Key holder to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. If you feel you are passionate about fragrance and thrive in leadership roles then this could be the perfect role for you!

Key Responsibilities

  • Adhering to the relevant procedures.
  • Maintaining responsibility for the keys issued to them.
  • Responsibility of opening and closing the store.
  • Motivating team members.
  • Daily briefing and incentive driving
  • Processing customer returns and exchanges/refunds
  • Daily tasks of running the store

Required Experience

  • Educated to GCSE level or equivalent.
  • Some form of retail experience, preferably experience in leadership roles, although not 100% needed.
  • Strong team working skills
  • An ability to take lead in a team

Required Skills

  • Customer service focused
  • Willingness to learn
  • leadership skills

Package Details

  • Competitive rate of pay
  • Merchandise discount
  • Exciting store incentives
  • Training and development programmes
  • Progression pathways

**Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application please assume that on this occasion you have not been successful.

Job Types: Part-time, Permanent
Part-time hours: 12 per week

Benefits:

  • On-site parking
  • Store discount

Schedule: