ABOUT THIS POSITION

Supervisor Vacancy at Activate

Duties and Responsibilities

  • Follow the venues opening and closing operational directives along with all other operational daily, weekly & monthly objectives as per the operational platform.
  • Deliver accurate cash management summaries on a day to day basis
  • Ensuring that the Health, Safety & Wellbeing of our guests & team members is always your highest priority.
  • To manage the on-shift presentational standard of the venue, acting on any issues and to report any recurrences to the Assistant General Manager and/or General Manager.
  • Support the AGM & GM, when required, in all HR related matters ensuring the company's HR policies and procedures are followed precisely.
  • Promptly manage any maintenance issues and report via the correct operational systems.
  • To manage the operational deployment of the team on each shift, including the scheduling of break times and the rotation of allocated duties.
  • To actively manage, as required and ‘in-the-moment’, any on-shift accident, incident, or other untoward occurrence, in compliance with the venue’s operating procedures.
  • Judge and assess whether any escalation is required in the management of any incidents, including any requirement to immediately notify the AGM/GM.
  • Accurately record any incidents, including a clear date and timeline, a description of actions taken, and the collection of any records (including photographic) or witness statements etc.
  • Our aim is to ‘Create unforgettable experiences one guest at a time” and therefore your ability to create a fun, energetic and exciting venue is paramount and in your hands!
  • To fulfil the role of Company Ambassador, both as a stakeholder in the Activate UK Group Store network, and also in leading & developing the venue’s local community engagement programme.

Qualifications/Skills:

  • Someone who leads from the front and will be a role model to our team members.
  • Someone who loves to train and coach their teams to success!
  • Great communication and problem solving skills
  • Great Health & Safety knowledge
  • Good HR Knowledge
  • Ability to work in a fast-paced, high pressure environment
  • Previous Leisure Industry experience is a huge plus!
  • Must have prior experience supervising/managing teams.

We are looking for somebody who is:

  • Ambitious
  • Charismatic
  • Tenacious
  • Inspiring
  • Versatile
  • Attentive
  • Team-Player
  • Energetic

Working Conditions

Our supervisors work various hours each week (a minimum of three shifts weekly) on a flexible contract. Flexibility is essential, our supervisors will work a mixture of daytime/evenings and weekends - weekends being essential. Our opening hours will be 10am-10pm 7 days a week.

Job Type: Part-time

Pay: £14.27 per hour

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • Weekend availability