LOST PROPERTY Have you lost or misplaced something?

Have you lost or misplaced something when visiting Metrocentre?

Please contact us via telephone to check if your lost item(s) have been handed in. The phone number to call is 0191 493 0200 and this line is open for lost property enquiries from 9am to 5pm on weekdays.

Our stores and restaurants also have individual lost property too, so it is worth contacting the shops you visited. Their contact details can be found on the store finder.

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Free Parking

Free parking, all day, every day! Metrocentre has 6 car parks and almost 10,000 parking spaces available including disabled bays. The best part is that it's free (with no time restrictions) to park in our main, colour-zoned car parks during centre opening hours. Passenger lifts and escalators give easy access...

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Toilet Facilities

Where to find our toilet facilities The toilet facilities at Metrocentre are all open and can be found in: Upper Green MallLower Exhibition SquareUpper Blue MallUpper Red Mall All four toilet blocks also include separate disabled toilets. Our toilets are deep-cleaned on a regular basis and regular deep cleans and hygiene checks...

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Phone Chargers

Low on battery? Charge on the move at Metrocentre with Joos Joos allows you to charge your device on the move, meaning you can always use your phones to stay connected, make payments and more - all without having to wait by a plug in the wall or locking your phone...

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