ABOUT THIS POSITION
Assistant Store Manager
Hours per Week: 38 (including evenings and weekends)
Description:
We’re looking for an experienced and highly organised Assistant Store Manager to join the team. This is a hands-on role suited to someone with a genuine passion for customer experience, strong leadership skills and the ability to thrive in a fast-paced retail environment.
You’ll support the Store Manager in driving performance, leading the team and ensuring every customer receives an exceptional, high-quality experience.
What will your duties be as an Assistant Store Manager?
• Drive sales performance and achieve store KPIs
• Deliver exceptional, above-and-beyond customer service at all times
• Lead, motivate and support the team to maintain a positive working environment
• Manage appointments, collections and customer enquiries
• Handle customer issues professionally, protecting the overall customer journey
• Maintain accurate administration including records, payment plans and systems
• Liaise with suppliers and track orders effectively
• Ensure the store is always clean, organised and presented to a high standard
• Support day-to-day store operations alongside the Store Manager
What are we looking for in you?
• Minimum 3 years’ experience in retail or sales
• Previous management or supervisory experience (essential)
• Strong leadership skills with confidence managing people
• Excellent organisation and attention to detail
• Ability to resolve conflict calmly and professionally
• A customer-first mindset with high standards
• Ability to work under pressure in a busy environment
• Flexibility to work Metrocentre trading hours, including evenings and weekends
Additional Information
• Working pattern: Monday 9–5pm, Tuesday 9–9pm, Wednesday 9–9pm, Sunday 11–5pm
• Overtime available, particularly during peak trading periods
To Apply: Please bring your CV to Paris Dress House in Upper Red Mall.
Or email Mail@parisdresshouse.com with the subject line - FAO Kyra Jewitt: ASSISTANT STORE MANAGER APPLICATION
