ABOUT THIS POSITION

Key Responsibilities 

  • In charge of merchandising the store in accordance with the company guidelines.
  • To promote new lines effectively.
  • Supports the commercial manager to identify and action creative and visual ideas for the store.
  • Appropriate use of the in-store furniture and internal mannequins.
  • Keep up to date on the latest fashion trends and provide feedback on competitors activity.
  • Analyse daily information and react to it accordingly.
  • To be in charge of planning the commercial and visual activity of the store in a daily/weekly and seasonal manner.
  • Works alongside the operational manager to ensure that the best practice of the digital devices is in place at all times.
  • Controls product levels in the store and communicate with the senior management any products needs.
  • Manages all procedure related to product:
    • Warehouse
    • Orders
    • Reports
  • To participate in the training and development of commercial colleagues.
  • Work alongside the management to support the new starters training.
  • To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens.
  • To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
  • To provide high level of customer service within the store and follow customer service action plans.
  • To support customer service with product, knowledge and awareness of the following:
    • New arrivals
    • Replenishment of best sellers
    • Offer alternatives
  • To resolve customer queries as they arise and refer to senior management when necessary.
  • To participate in the training and development of commercial colleagues.
  • Work alongside the management to support the new starters training.

Experience and Qualifications 

  • Previous fashion retail experience.
  • Good team management skills.
  • Visual flair and creative thinking required.
  • Numeric and analytic skills.
  • Skills and Attitudes
  • Passion for fashion.
  • Excellent communication skills in listening, informing, oral and written
  • Ability to lead by example, motivate and develop staff.
  • Ability to work under pressure.
  • Initiative and self-motivation.
  • Time management and organisational skills.
  • Commitment to excellent customer service.
  • Initiative to identify problems and opportunities to be proactive.
  • Flexibility and problem solving ability.

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additional tasks.

Start Date: Start immediate - 03.08.2026

Experience: 2-5 years

Application: Send email to georgiaap@uk.inditex.com