ABOUT THIS POSITION

Title: Sales Associate
Employment Type: Part-time
Hours per Week: 8

Description:
As a Sales Associate at Castore, you will play a vital role in creating an exceptional shopping experience for our customers. You'll work closely with premium products, engage with customers, and contribute to achieving daily targets. We're looking for someone who embodies the Castore spirit and is passionate about delivering top-notch service.

Responsibilities:

  • Greet and assist customers as they enter the store, delivering an outstanding experience.
  • Act as a brand ambassador for Castore, providing excellent customer service.
  • Advise and assist customers with product choices and offer knowledgeable recommendations.
  • Handle customer complaints professionally or escalate issues to the manager on duty as needed.
  • Conduct customer transactions accurately and efficiently.
  • Replenish stock on shelves and assist with store deliveries.
  • Monitor and report on Key Performance Indicators (KPIs), including in-store orders and e-receipts.
  • Identify opportunities for upselling and add-on sales to enhance customer purchases.

Skills & Qualities:

  • Ability to thrive in a sales-targeted environment.
  • Capacity to work both independently and as part of a team.
  • Excellent written and oral communication skills.
  • Initiative-driven and a natural problem solver.
  • Friendly and positive attitude.

Closing Date: 27th October 2024

To Apply: Please bring your CV to Castore in Upper Platinum Mall