ABOUT THIS POSITION

Yowza Store Manager

Yowza is looking for an exceptional manager to join the team!

We are a people-focused company. We provide our customers and team members with a friendly and personal service that sets us apart from other retailers.

We are looking for a committed, reliable, and motivated manager with very high standards and a strong work ethic to join us in progressing our ever-evolving brand.

Being part of the Yowza team involves a high level of engagement.

We deliver exceptional customer service and are looking for those who share our passion!

Essential Requirements

  • Full, clean driving licence for 3+ years
  • Ability to lift heavy boxes (up to 20Kg), repetitive lifting
  • Managerial experience preferred

Your duties will include:

1. Working shifts at the shop

· Creating the best-looking desserts whilst providing the best customer experience for our amazing customers

· Ensuring the shop is always clean and presentable

· Engaging with members of the public / sampling

· Preparing our signature frozen yogurt and ice creams with toppings, as well as shakes, smoothies, slushes, and waffles

· Opening and closing the store to very high standards

· Working towards sales targets

This is a fast-paced role, and you will need to be able to work independently and as part of a team – evening and weekend availability are essential.

2. Supporting the other team members who work under your management

· Ensuring all members of the team are completing their duties to a high standard.

· Being a point of call for other members of the team for issues, questions, or help, including outside of your normal working hours.

· Being a point of call for other members of the team for sickness cover, arranging cover or covering shifts yourself when others are not available.

3. Preparing, packaging, and dispatching online orders

· This will require you to travel to Sunderland Monday to Friday

· Printing documents received via email, picking and packing online orders

3. Picking and delivering stock to the store

This will require you to travel to Sunderland, collect our company van, and drive to several stores to collect the stock required for the week. You will then be required to deliver the stock to the store in the Metrocentre.

Benefits include:

· Contract with overtime often available

· 5 day work week (31 – 37 hours)

· £14 per hour

· Access to Metrocentre discount scheme

· Free parking

· Opportunities for those looking to progress their career

· Frequent staff recreational events

www.yowzadesserts.com

Instagram: @yowzadesserts