ABOUT THIS POSITION

Title: Sales Consultant
Full or Part Time: Part time
Hours per Week: 16

Description:
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate brand advocates — providing customers with extraordinary service and an unforgettable experience. We’re looking for a curious, charismatic, and fashion-forward Sales Consultant to join our Gateshead Metrocentre team.

If you’re passionate about luxury fashion, jewellery, and creating magical moments for customers, this is your opportunity to shine. Be part of a truly iconic global brand and grow with us — a world of wonder awaits.

What you’ll do:

  • Welcome and guide customers through the mesmerising world of Swarovski
  • Create emotional connections and deliver a spellbinding customer experience
  • Anticipate customer needs and share inspiring styling and gifting advice
  • Showcase our beautiful collections with confidence and enthusiasm
  • Achieve sales goals and contribute to an energetic, supportive team

About you:

  • Passionate about fashion, jewellery, and the Swarovski brand
  • Experienced or highly interested in luxury, fashion, cosmetics, or lifestyle retail
  • Motivated, customer-focused, and driven to exceed expectations
  • Confident communicator with a flair for storytelling and service
  • Reliable, dedicated, and eager to learn and grow within the brand
  • Previous retail or sales experience is preferred

What you’ll get:

  • Competitive hourly pay
  • Monthly bonus scheme
  • Generous staff discount starting from your first day
  • Enhanced holiday entitlement (6.6 weeks, pro rata)
  • Access to The Retail Trust Employee Assistance Programme, including 24/7 Virtual GP access
  • Exclusive online discounts across retail, hospitality, and entertainment
  • A supportive, inclusive workplace where individuality is celebrated

About Swarovski:
Founded in 1895 in Austria, Swarovski is a global leader in crystal craftsmanship, offering jewellery, home décor, and accessories that inspire individuality and joy. With over 2,400 stores worldwide, we’re committed to sustainability, creativity, and inclusion — empowering our people and our planet.