ABOUT THIS POSITION

Title: Sales & Design Consultant FTC (Key Holder)
Full or Part Time: Part time
Hours per Week: 32

Description:
Rowen Homes, a luxury homeware brand helping customers create their dream spaces, is looking for a Sales & Design Consultant (Key Holder) to join our brand-new concept store in the Metrocentre on a fixed-term contract basis.

At Rowen Homes, we’re all about creating a workplace where our team is happy, supported, and inspired to reach their full potential — because that’s when the real magic happens!

This six-month position is a key role within our team. If you’re highly motivated, ambitious, genuine, and love delivering amazing customer experiences, we’d love to hear from you.

What you’ll do:

  • Work 32 hours per week across a rota (including weekends and peak periods)
  • Deliver a warm, engaging customer experience that leaves a lasting impression
  • Maintain exceptional visual and merchandising standards throughout the store
  • Replenish stock and ensure displays are always looking their best
  • Work towards and achieve weekly and monthly sales targets
  • Help customers find products that meet their needs and inspire their interiors
  • Handle cash and transactions in line with company policies
  • Build strong relationships with colleagues and bring positivity to the team
  • Support with deliveries, stock control, and maintaining organised stockrooms
  • Adapt quickly to changing demands in a fast-paced retail environment
  • Uphold health and safety standards at all times

What you’ll need:

  • Previous sales experience (preferred)
  • A genuine passion for home and interior design
  • A positive, proactive attitude and a drive to deliver exceptional service
  • Strong communication and presentation skills
  • Excellent timekeeping and attention to detail
  • Organisational and problem-solving skills with a can-do mindset
  • The ability to thrive under pressure and adapt to business needs
  • Flexibility to work weekends and during busy trading periods

What we’ll give you in return:

  • £12.70 per hour
  • 33 days holiday (pro-rata, inclusive of bank holidays) plus your birthday off
  • Company pension plan
  • Staff discount at RowenHomes.com and PinkBoutique.co.uk
  • Employee Assistance Programme for health and wellbeing
  • Free on-site parking
  • Fun, fast-paced environment with opportunities to learn and grow
  • Company and team events to celebrate your success

Job Type: Part-time, Fixed-term (6 months, Maternity Cover)
Pay: £12.70 per hour
Expected Hours: 32 per week
Start Date: Immediate

To apply please email your CV to norma@rowengroup.com or drop your cv to their store in Upper Platinum Mall