ABOUT THIS POSITION
At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Team Leader to join one of our luxury fragrance stores.
Are you passionate about leading and motivating a team to perform in a fast-paced environment? Do you inspire and motivate those around you to get the best out of them? If yes, then join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights.
Key Responsibilities:
- Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Provide guidance and support to team members, including training, coaching, and performance management.
- Ensure the store is well-presented and fully stocked at all times, including overseeing merchandising and inventory management.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, identify areas for improvement, and implement strategies to drive sales growth.
- Uphold company policies and procedures, including compliance with health and safety regulations.
- Collaborate with the Store Manager to develop and implement promotional activities and marketing initiatives.
Key Qualifications:
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong leadership skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational and time management skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: £12.50 per hour
35 hours per week
To Apply: Please bring your CV to Sunnamusk in Platinum Mall
