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METROCENTRE

We have partnered up with SignLive to offer British Sign Language Services

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How It Works

BSL users can easily connect to the SignLive app to communicate with a qualified BSL interpreter. The interpreter will relay the message to a member of our teams via video or phone call, providing real-time assistance. This service helps with store directories, opening times, gift card purchases, Shopmobility hire, and more.

Two Ways to Connect:

  • Video Relay Service (VRS): Contact Metrocentre remotely using the SignLive app. An interpreter will relay your message to a staff member over the phone.
  • Video Remote Interpreter (VRI): For face-to-face communication within the centre, connect to an interpreter via video call. This allows instant translation between you and Metrocentre staff in real-time.

Easy Access for First-Time Users

First-time users can quickly register with SignLive and access the service for free through the SignLive Community Directory, which includes Metrocentre. Sign up and download the app here: https://signlive.co.uk/login/