ABOUT THIS POSITION

Title: Sales Consultant (Jewellery)
Full or Part Time: Full time
Hours per Week: 37.5

About the Role

Are you looking to grow and develop your career in luxury retail? Can you build strong relationships with customers that last beyond a single sale? Do you have a talent for finding solutions tailored to each customer’s needs? Can you represent our brand with confidence and expertise?

Our Sales Consultants are dedicated team players with a passion for delivering exceptional customer service, ensuring everyone has an outstanding experience in our Goldsmiths Showrooms. Working towards personal and team targets, you'll play a key role in the success of the showroom, continuously expanding your product knowledge and jewellery expertise while sharing your enthusiasm for our exceptional collections.

About You

  • A positive, “can-do” attitude
  • Passionate about delivering first-class customer service
  • A great communicator with a natural ability to build rapport
  • Keen to develop your retail and product knowledge
  • A flexible team player who always goes the extra mile

About Us

With over 230 years of heritage, Goldsmiths is one of the UK's leading watch and jewellery retailers, with more than 55 showrooms nationwide. We were the first UK-appointed stockist of Rolex watches in 1919 and have a proud tradition of craftsmanship, even creating the Rugby League Trophy.

At Goldsmiths, our customers can explore a stunning selection of diamond jewellery, including exquisite wedding and engagement rings to suit every bridal style. We are also home to the UK's largest distribution network for prestigious watch brands such as Rolex, OMEGA, TAG Heuer and more.

Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 company with nearly 3,000 employees across the UK, Europe and the United States. Our success is built on strong partnerships with leading luxury brands, innovative marketing, and cutting-edge technology to provide a modern and distinctive luxury retail experience. Our people are at the heart of everything we do, and we are committed to fostering an inclusive and supportive team environment.

What We Offer

  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP Service
  • Share Save Scheme
  • Birthday off
  • Free Wellbeing Tools
  • Generous Staff Discount Scheme
  • Enhanced Maternity Pay

At Watches of Switzerland Group, we embrace diversity and are committed to creating an inclusive environment where everyone feels valued. We review applications anonymously, focusing solely on skills, qualifications and experience.