ABOUT THIS POSITION

Title: Senior Sales & Design Consultant

Full or Part Time: Full time

Hours per Week: 40

We’re looking for a Senior Sales & Design Consultant to join us at our stunning homeware concept store in the Metrocentre. At Rowen Homes, we help our customers bring their dream homes to life. We’re all about creating a positive, fun place to work, where everyone can grow, thrive and feel proud of what they do, because when we’re at our best, the real magic happens. As a Senior Sales & Design Consultant, you’ll be more than just a sales advisor. You’ll be a trusted design expert and brand ambassador. You’ll play a key role in driving sales, delivering exceptional customer experiences and supporting the smooth running of the store.

What you’ll be doing 

  • Work full time (40 hours) on a permanent contract, flexibly across a rota including weekends and peak trading times
  • Deliver a luxury, design led customer experience in store, online and over the phone
  • Build long term client relationships, understanding their preferences, needs and budgets
  • Provide expert advice and create tailored design solutions to help customers achieve their dream spaces
  • Support customers throughout the order process, including payments, collections and post sale care
  • Work towards and achieve weekly and monthly sales targets
  • Maintain up to date product knowledge and recommend suitable alternatives where needed
  • Take responsibility for maintaining the store’s presentation, stock levels and back of house organisation
  • Support and guide the store team, sharing knowledge and helping raise service standards
  • Ensure compliance with company policies, health and safety procedures and FCA guidelines
  • Provide clear and compliant information about finance products, carrying out affordability checks and supporting vulnerable customers where needed

What you’ll need 

  • Previous experience in a sales and design or premium retail role, ideally with leadership or mentoring responsibilities
  • Strong commercial awareness and a proven track record of meeting sales targets
  • A passion for interiors and the ability to inspire customers with creative solutions
  • Excellent communication and relationship building skills
  • Organisational skills, attention to detail and a proactive approach
  • Confidence to handle sensitive conversations, including finance and customer issues, with professionalism
  • Flexibility to work weekends and peak periods as required

What you’ll get in return

  • A competitive salary of £13.53 per hour, with commission available and on target earnings of up to £34k
  • Strong career progression opportunities as the business continues to scale
  • 25 days holiday plus bank holidays and your birthday off
  • Company pension and childcare salary sacrifice schemes
  • Financial benefits platform
  • 24/7 Virtual GP service
  • Employee Assistance Programme for health and wellbeing
  • Staff discount across pinkboutique.co.uk, rowenhomes.com and in store
  • Modern offices with free parking and strong transport links
  • Regular team events, celebrations and sample sales
  • A fun, fast paced environment with whole company and team events to celebrate our successes

Closing Date: 12-06-2026