ABOUT THIS POSITION
WE NEED YOU TO:
- Consistently deliver exceptional customer service
- Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
- Responsible for opening and closing of the till system
- Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
- Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
- Ensure the shop floor is kept tidy and replenished and that store standards are maintained
- Support your management team by working towards individual and team sales targets
- Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
- Support with training and development of team members in the absence of the senior management team
- Assist in the preparation and planning of promotional activities
- Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
- Regularly participate in training activities to become a confident brand ambassador
- Support the management team during absences with weekly trade report and conference calls
- Hold daily team briefs and set targets in the absence of the manager
Requirements
- Strong communicator
- Understanding of excellent customer service
- Previous experience in retail
- Interest and awareness of key fashion trends
- Self-motivated and driven by targets
- Confident working in a team
Benefits
- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
To apply, bring CV into store
