ABOUT THIS POSITION

Peppa Pig Surprise Party

Venue Cleaner

Full or Part Time: Part time

Hours per Week: 15-30

Venue Cleaner

Reports to: Head of Operations and Company Manager, Venue Manager, Deputy Venue Manager, Cleaning Supervisor

Venue Overview:

Venues Everywhere are the operators of the brand new immersive experience, Peppa Pig Surprise Party in the Metrocentre, Gateshead and The Traitors: Live Experience in the heart of Covent Garden, London Job Summary We are seeking an experienced and detail-oriented Venue Cleaner to join our team. This role is essential in maintaining the highest standards of cleanliness, hygiene, and safety across all areas of the venue, ensuring an exceptional experience for guests and staff.

The position covers both Front of House and Back of House spaces, including immersive theatre areas, party rooms, retail and food outlets, as well as staff facilities and operational spaces. Previous cleaning or facilities experience is preferred, particularly within high-footfall, customer-facing environments. However, a strong work ethic, reliability, and attention to detail are equally important. This is a key role within one of Gateshead’s newest immersive attractions and offers the opportunity to be part of an exciting and fast-paced team.

Key Responsibilities

The Venue Cleaner will be responsible for maintaining cleanliness across a range of areas, each with specific requirements. The role requires adaptability, efficiency, and a strong understanding of health and safety standards within a busy, family-focused environment.

Immersive Theatre Spaces

Support event changeovers and reset spaces between sessions, ensuring care of scenic elements and props
Respond promptly to hygiene hazards and report issues to management
Report any damage to set pieces, fixtures, or technical elements

Private Party Rooms

Clean and reset rooms between bookings, including floors, tables, and seating
Ensure spaces are fully prepared within required turnaround times
Dispose of waste and replenish consumables as needed Retail Areas
Maintain cleanliness and presentation of counters, shelving, and customer-facing areas
Ensure floors, glass, and high-touch surfaces remain clean during operating hours
Report spillages, damage, or maintenance issues promptly

Food & Beverage Areas

Clean and sanitise service and preparation areas in line with hygiene standards
Maintain cleanliness of counters, floors, and surrounding areas
Dispose of waste correctly and report any concerns immediately

Staff Room & Kitchen

Clean and sanitise surfaces, appliances, sinks, and floors
Empty bins and follow recycling procedures
Replenish cleaning supplies and report issues as required

Green Rooms

Clean and reset between uses, including seating, mirrors, and floors
Ensure a welcoming and professional environment for performers and staff
Monitor and maintain cleanliness throughout the day

Office Spaces

Maintain cleanliness of desks, shared surfaces, and floors
Ensure a tidy and presentable working environment
Report maintenance issues or supply shortages

Corridors & Staircases

Keep walkways clean, safe, and free from hazards
Respond quickly to spillages or debris
Conduct regular checks, particularly during busy periods

Public Toilets

Clean and sanitise all facilities to a high standard
Replenish consumables throughout operating hours
Address hygiene issues promptly and report maintenance concerns

Baby Changing Facilities

Clean and disinfect all units and surrounding areas
Ensure a safe, hygienic, and welcoming environment for families
Dispose of waste correctly and report any issues

Additional Information

This role will be shared across multiple team members
Clear communication and task tracking are essential to ensure all areas are maintained
Handover processes will be required between shifts to support operational continuity

Requirements