ABOUT THIS POSITION

The Metrocentre Security Officer will maintain exemplary standards of security and customer service to customers and retailers. The role is public facing with officers acting in a professional and courteous manner at all times.

This role ensures the centre is a safe and welcoming place for everyone.

A can do attitude is essential to this role.

This Role Attracts

  • Full time permanent role on a fixed shift pattern
  • 40 hour per week contract (paid for breaks)
  • Annual Bonus
  • Free onsite parking
  • Public transport links at the Metrocentre
  • Free uniform provided
  • Paid for SIA licence renewal / Upskill / First Aid
  • Break Room / Kitchen / TV Room / Locker room / Shower facilities
  • Counter Terrorism Training

Key Responsibilities

  • To be part of a team in a permanent rostered shift pattern covering days and late shifts.
  • Interaction with all visitors / tenants in the centre, delivering a first-class customer service going the extra mile.
  • Professional, friendly, courteous, and helpful, looking for opportunities to interact with everyone in the centre.
  • To ensure a smart appearance, adhering to the uniform policy.
  • Must be able to work with external agencies including local authorities and law enforcement.
  • Ensure a timely, effective response to all security incidents / Provide support to third party contractors / visitors ensuring all site procedures and policies are followed.
  • Carry out proactive patrols of the centre focusing on public safety and suspicious activity.
  • Carry out Counter Terrorism Training reinforcing our security strategy
  • Manage unauthorised access by excluded persons.
  • Respond to the site radio system, maintaining professional radio procedures at all times.
  • Accurate completion of site records / reference materials including Health & Safety records, Incident Forms.
  • Undertake any other reasonable duties as required to meet the needs of the business.

Skills, Knowledge and Experience

QUALIFICATIONS AND EXPERIENCE

Essential:

· Own transport / use of public transport

· SIA Door Supervision or Guarding Licence

· Experience of working in a customer focussed environment

· First aid qualified or willing to work towards qualification

Desirable:

· CCTV SIA Licence

· Professional or further qualification in Security

· Experience of working in a security role within a customer focussed environment

COMPETENCIES

· Good verbal and written communication skills.

· Able to articulate clearly and credibly with all staff.

· Capability to work unsupervised and take responsibility

· Aptitude to remain calm under pressure

· Smart appearance

Job Types: Full-time, Permanent

Salary: £20,384.00 per year

Schedule:

  • Day shift

Licence/Certification:

  • SIA License (required)

To Apply: Email Chris.Taylor@savillspm.co.uk with your CV and cover letter.